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Return Policy

If a product (other than a gun) is defective, we will accept it with a detailed explanation of the defect, subject to validation upon receipt. We are unable to take back products with opened packaging and used products. Guns cannot be returned to Texas T's.  Texas T's is not a warranty repair station, and we cannot accept defective merchandise returns. Defective merchandise is subject to the manufacturer’s specified warranty policy, and the manufacturer should be contacted directly for details. Additionally, we cannot accept returns on clearance items, special order merchandise or products that have been shipped to a third-party. Of course there are special circumstances and special situations in all aspects of returns. Contact Texas T's and we will help in all ways possible.

  • There will be no restocking fee if an item is returned as a result of our error, shipping errors or merchandise damaged in transit.

  • All other returns are subject to a 10% restocking fee. All returns require a Return Merchandise Authorization number (RMA). You can make a return request by emailing or calling

  • Call or email our customer service team to request the return.

  • Once we have processed your request, you will receive an email that contains your RMA number and additional instructions on where to send the return. Our goal is to process requests by the close of business on the next business day.

  • Once you obtain an RMA number, please make sure it is clearly marked and visible on the outside of the package. Packages that do not contain an RMA number may be refused.

  • Please include a copy of the original invoice, receipt and RMA 

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